Patients / Attendants

• Visiting Time to meet Patients:
  1. Summer – 5 Pm to 7 pm
  2. Winter – 4 pm to 6 pm
• Please show attendant pass to enter in the Indoor wards.
• Only One attendant is allowed with patient. Only female attendant is allowed in female ward and only male
  attendant is allowed in male ward.
• Children is not allowed to stay/meet with the patient.
• Kindly ensure Safety of your valuables/ornaments/money/mobile phone Hospital shall not be responsible for any loss.
• No TIPS please. In case any staff asks for TIPS, please contact in Administration department or SMS on 011-44333376

Visitors are allowed only from

• Summer 5 pm to 7 pm daily
• Winter 4 pm to 6 pm daily
• On showing visitors passes given to the patient at the time of admission.
• Children’s below 14 years are not allowed in hospital.

Mediclaim Patients – Documents Required For Cashless Processing / Approval

• Dully Filled and signed pre authorization form of TPA/ Insurance Co.
• Mediclaim Card issued by of TPA/ Insurance Co.
• All insurance policy copies (Hospitalization Benefit Policy)
• Address proof of Patient
• Doctor perception
• Investigation reports
• Previous discharge summary (If Any)
• In case of new born or minority-ID proof of Parents/Policy Holder

In Case of Accidents or Injuries

• Detailed Narration of incidence by the patient/attendant
• FIR/MLC Copy (If Any)
• First Treatment of Consultation paper just after injaury.

CGHS Beneficiaries

This hospital provides cashless treatment facility/investigations to CGHS pensioners, etc., with prior permission and to all CGHS beneficiaries, for treatment under emergency.

In case of any assistance/grievance, please contact
Nodal Officers:

1. Mrs. Madhuri Ahluwalia – Contact No. : 011-44333319
2. Mr. Arun Sharda – Contact No. : 011-44333320

Patient Rights

• Right to quality care and treatment
• Right to considerate and respectful care
• Right to dignity
• Right to privacy and confidentiality
• Right to explanation of care
• Right to decision making
• Right to explanation of costs
• Right to informed consent
• Right to information
• Right to safe and secure environment
• Right to register complaint and grievances
• Right to be free from abuse
• Right for ethical consideration
• Right to seek second opinion
• Right to access their medical record

Patient Responsibilities

• Patient to provide full information to the doctor.
• Patient to follow the instructions by the doctor.
• The Patient and or family are responsible to respect the care provider, property and privacy of others and of the hospital.
• The Patient is responsible for following the rules and regulations. 5. The Patient is responsible for assuring that the financial obligation are full-filled
• Understand that the hospital is not responsible for the personal property or for valuables kept on the person, unless they are received and stored for the patient by hospital personnel.
• Not to give medication prescribed for his/her to others.
• Not to take any medication without knowledge of doctor & health care professionals.